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Annotated bibliography: Telephone counselling

Bassilios, B., Pirkis, J., King, K., Fletcher, J., Blashki, G., & Burgess, P. (2014). Evaluation of an Australian primary care telephone cognitive behavioural therapy pilot. Australian Journal of Primary Health, 20(1), 62.

This paper discusses a telephone-based cognitive behavioural therapy pilot project which was trialed from July 2008 to June 2010, using an Australian Government-funded primary mental health care program. Uptake, sociodemographic and clinical profile of consumers, precise nature of services delivered, and consumer outcome were all assessed using a web-based minimum datasets. Project officers and mental health professionals were interviewed to obtain details about the implementation of the pilot. In total, 548 general practitioners referred 908 consumers, who received 6607 sessions (33% via telephone) by 180 mental health professionals. Clients were mostly females with an average age of 37 years and had a diagnosis of depressive and/or anxiety disorders. Both telephone and face-to-face sessions of 60 minutes in length were run, delivering behavioural and cognitive therapy, often at no cost to clients. Several issues were identified by project officers and mental health professionals, during implementation. Face-to-face treatment is usually preferred by providers and clients, but having the option of telephone counselling is valued, especially for clients who would not otherwise access psychological services. Evidence from the positive client outcomes supports the practice of offering a choice of face-to-face or telephone counseling or a combination of the two. A limitation of this study was the absence of a non-treatment control group.

Best, D., Hall, K., Guthrie, A., Abbatangelo, M., Hunter, B., & Lubman, D. (2015). Development and implementation of a structured intervention for alcohol use disorders for telephone helpline services. Alcoholism Treatment Quarterly, 33(1), 118.

This article details a pilot study of a six-session intervention for harmful alcohol use via a 24-hour alcohol and other drug (AOD) helpline. It aimed to evaluate the viability of telephone-delivered intervention for AOD treatment. The intervention included practice features from motivational interviewing, cognitive behavioural therapy, and node-link mapping. It was evaluated using a case file audit (n=30) and a structured telephone interview a month after the final session (n=22). Psychological distress in the participants was significantly reduced and average scores on the Alcohol Use Disorders Identification Test (AUDIT) dropped by more than 50%. The results indicate that telephone intervention offers effective and efficient treatment for individuals with alcohol use disorders who are unable or unwilling to access face-to-face treatment.

Constant, H. M. R. M., Figueiró, L. R., Tatay, C. M., Signor, L., & Fernandes, S. (2016). Alcohol User Profile after a Brief Motivational Intervention in Telephone Follow-up: Evidence Based on Coping Strategies. Journal of Alcoholism and Drug Dependence, 4 (254), 2.

The benefits of intervention in alcohol abuse varies among individuals in particular with relapse. This research studied alcohol cessation in 120 people over a 6 month period and evaluated the effect of brief motivational interviewing. The study surveyed 120 participants over the phone using the Coping Behaviours Inventory as a measure. The study included a control group of 50 participants who did not receive any intervention. Almost all those who received telephone counselling had quit drinking alcohol at the 6 month period, whereas most of those in the control group did not stop drinking alcohol. The study suggests this may be due to motivation to change and social support. A longer term study was recommended.

Gates, P. (2015). The effectiveness of helplines for the treatment of alcohol and illicit substance use. Journal of Telemedicine and Telecare, 21(1), 18.

While tobacco helplines or quitlines are thought to be effective, there is limited evidence on the effectiveness of helplines which treat other substance use. This study reviewed literature on illicit drug or alcohol (IDA) helplines to address this gap. Five databases were searched for literature published in English, which involved the use of a telephone counselling helpline for the treatment of illicit drug or alcohol use. The author excluded review papers, opinion pieces, letters or editorials, case studies, published abstracts and posters. The initial search identified 2178 articles which were reduced to 36 articles after removing duplicates and those meeting the exclusion criteria. Descriptive information was provided in 29 articles about 19 different IDA helplines internationally. Call rates in these services varied from 3.7 to over 23,000 calls per month. Evaluative information was found in nine articles covering eight different IDA helplines, four articles described an evaluation of treatment outcomes against a control group and five articles contained details on treatment satisfaction or service utilisation. The study indicates that there is evidence that these services are effective. The studies in the review had poor consistency in their measures with few using randomized control groups. Limitations included that the articles were not evaluated by two independent researchers and the authors of the articles were not contacted for further information.

Haregu, T. N., Chimeddamba, O., & Islam, M. R. (2015). Effectiveness of Telephone-Based Therapy in the Management of Depression: A Systematic Review and Meta-Analysis. SM Journal of Depression Research and Treatment, 1(2), 1006.

This review was conducted as a gap was identified in systematic reviews identifying the effectiveness of telephone-based therapy for the treatment of depression. A total of nine papers were identified as meeting the selection criteria and were reviewed by the authors. It concluded that telephone counselling delivered by experienced and trained therapists is effective in treating depression and it suggested it is more effective than face-to-face but further studies are recommended.

Heinemans, N., Toftgård, M., Damström-Thakker, K., & Galanti, M. R. (2014). An evaluation of long-term changes in alcohol use and alcohol problems among clients of the Swedish National Alcohol Helpline. Substance Abuse Treatment, Prevention, and Policy, 9(1), 22.

This study evaluated alcohol reduction and AUDIT scores in participants utilising a standalone telephone counselling service in the form of an alcohol hotline, employing trained counsellors. The data was collected by telephone survey from 191 participants at the first call and 12 months later. Change in AUDIT score was used as the primary outcome and the number of counselling sessions defined the exposure intensity. Most participants reduced their alcohol intake and AUDIT score in the year of the study and 50% reported better mental health. These figures were supported by other studies. They also cited a study which indicated that telephone counselling sessions with one face-to-face consultation had significantly better outcomes than face-to-face consultations alone.

Le Gresley, H., Darling, C., & Reddy, P. (2013). New South Wales rural and remote communities’ perception of mental health telephone support services. In 12th National Rural Health Conference, http://nrha. org. au/12nrhc/wpcontent/uploads/2013/06/Le-Gresley-Helen_ppr. pdf.

This study examined perceived barriers to telephone counseling in rural communities. The data was collected using surveys and there were 213 participants. Most of the participants felt it was a cost-cutting option which was not as effective as face-to-face counselling. Cost of accessing the services using a mobile phone was also quoted as being a barrier, as was being placed on hold or not getting through and having to repeat their story to different therapists. Poor marketing of the different services led to confusion on which was the best service to access.

Tse, S., Campbell, L., Rossen, F., Wang, C. W., Jull, A., Yan, E., & Jackson, A. (2013). Face-to-face and telephone counseling for problem gambling: A pragmatic multisite randomized study. Research on Social Work Practice, 23(1), 57.

This was a randomised study which aimed to compare the effectiveness of telephone and face-to-face counselling in treating problematic gambling. Psychological interventions were provided to 92 participants either by telephone or face-to-face over a 3 month period. Data was collected using surveys and questionnaires and significant changes were found over time in hours and money spent gambling and gambling beliefs. The study indicated that both face-to face and telephone counselling were equally effective in reducing problematic gambling. Limitations included the lack of a control group and the high rate of attrition of the participants, with only 27 completing the program.

Van Horn, D. H. A., Drapkin, M., Lynch, K. G., Rennert, L., Goodman, J. D., Thomas, T., … McKay, J. R. (2015). Treatment choices and subsequent attendance by substance-dependent patients who disengage from intensive outpatient treatment. Addiction Research and Theory, 23(5), 391.

This study examined continual engagement rates in alternative treatment options in patients who had previously disengaged from intensive outpatient programs (IOP). Alternatives included return to IOP, individual psychotherapy, telephone counselling, medication management and no treatment. Of the 96 people contacted 6 chose telephone counselling and there were no differences seen in engagement with any of the treatment options. The limitations included the very small sample size and that participants were contacted by a researcher with whom they had had no previous engagement and asked to select a treatment option.

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October PD

You can add to the professional development post by commenting below or emailing the library.

Online resources

Webpage

Drug and alcohol use

An Australian Government website providing information and resources for drug and alcohol issues

Read – professional reading

Available from the library database

Dertadian, G. C., Dixon, T. C., Iversen, J., & Maher, L. (2017). Self‐limiting non‐medical pharmaceutical opioid use among young people in Sydney, Australia: An exploratory study. Drug And Alcohol Review, 36(5), 643-650.

Patrick, M. E., Evans-Polce, R., Kloska, D. D., Maggs, J. L., & Lanza, S. T. (2017). Age-Related Changes in Associations Between Reasons for Alcohol Use and High-Intensity Drinking Across Young Adulthood. Journal Of Studies On Alcohol And Drugs, 78(4), 558-570

Rowe, R., Berger, I., Yaseen, B., & Copeland, J. (2017). Risk and blood‐borne virus testing among men who inject image and performance enhancing drugs, Sydney, Australia. Drug And Alcohol Review, 36(5), 658-666.

Silins, E., Swift, W., Slade, T., Toson, B., Rodgers, B., & Hutchinson, D. M. (2017). A prospective study of the substance use and mental health outcomes of young adult former and current cannabis users. Drug And Alcohol Review, 36(5), 618-625.

Simonavicius, E., Robson, D., McEwen, A., & Brose, L. S. (2017). Cessation support for smokers with mental health problems: a survey of resources and training needs. Journal Of Substance Abuse Treatment, 80(1), 37-44.

Open Access Articles

Roger Collier (2017). Harm reduction is about providing safety for patients. CMAJ 2017;189 doi:10.1503/cmaj.1095489

Mishna, F., Fantus, S., & McInroy, L. B. (2017). Informal use of information and communication technology: Adjunct to traditional face-to-face social work practice. Clinical Social Work Journal, 45(1), 49-55.
Pegg, K. J., O’Donnell, A. W., Lala, G., & Barber, B. L. (2017). The role of online social identity in the relationship between alcohol-related content on social networking sites and adolescent alcohol use. Cyberpsychology, Behavior, and Social Networking.
Shepherd, S. M., Delgado, R. H., Sherwood, J., & Paradies, Y. (2017). The impact of indigenous cultural identity and cultural engagement on violent offending. BMC Public Health, 18(1), 50.
Smolkina, M., K. I. Morley, F. Rijsdijk, A. Agrawal, J. E. Bergin, E. C. Nelson, D. Statham, N. G. Martin, and M. T. Lynskey. “Cannabis and Depression: A Twin Model Approach to Co-morbidity.” Behavior Genetics 47, no. 4 (2017): 394-404.

Open access online journal

BMC Psychology:An open access peer-reviewed journal covering all aspects of psychology

Useful resource

Drug and Alcohol Findings: Drug  Matrix Cell: Reducing Harm

Drug Treatment Matrix initiates a fortnightly course on the evidence base for harm reduction and treatment in relation to illegal drugs. Comprehensively updated, the cell explores key research on interventions to reduce the harms to the user as a result of their drug use.

e-Book of the month

Schiraldi, G. R. (2016). The Self-Esteem Workbook. Oakland: New Harbinger Publications

The Self-Esteem Workbook includes up-to-date information on brain plasticity, and new chapters on forgiveness, mindfulness, and cultivating loving kindness and compassion. If your self-esteem is based solely on performance—if you view yourself as someone who’s worthy only when you’re performing well or acknowledged as doing a good job—the way you feel about yourself will always depend on external factors. Your self-esteem affects everything you do, so if you feel unworthy or your confidence is shaped by others, it can be a huge problem.With this second edition of The Self-Esteem Workbook, you’ll learn to see yourself through loving eyes by realizing that you are inherently worthy, and that comparison-based self-criticism is not a true measure of your value. In addition to new chapters on cultivating compassion, forgiveness, and unconditional love for yourself and others—all of which improve self-esteem—you’ll find cutting-edge information on brain plasticity and how sleep, exercise, and nutrition affect your self-esteem.Developing and maintaining healthy self-esteem is key for living a happy life, and with the new research and exercises you’ll find in this updated best-selling workbook, you’ll be ready to start feeling good about yourself and finally be the best that you can be (copied from the EBSCO database).

Free to download for all HOA staff from the library catalogue on work computers

Attend – informal learning sessions, journal club, seminar series

Insight Queensland

Free training sessions at Biala Community Health Centre in Brisbane, unless otherwise specified including:

  • Introduction to motivational interviewing for AOD use: October 5 (Brisbane), October 6 (Townsville), December 1 (Cairns) 9:00-16:30. Prerequisite online induction module 5
  • AOD relapse, prevention and management: October 17 (Brisbane), November 10 (Townsville), November 27 (Cairns) 9:00-16:30. Prerequisite online induction module 5
  • Family inclusive practice in AOD treatment: October 26 (Brisbane) 9:00-16:30.
  • Introduction to AOD clinical supervision: October 31 (Brisbane) 9:00-16:30
  • Introduction to mindfulness in AOD: October 12 (Brisbane) 9:00-16:30

Register here

Online induction modules are a prerequisite to some of the courses. To access and download them visit www.insightqld.org

Listen – podcasts, webinars

Insight Qld

Free webinars on Wednesdays 10:00-11:00 (AEST). Access here

  • October 4: AOD and the Law – What you should know
  • October 11: Substance use disorders among Aboriginal and Torres Strait Islander People in Custody; a public health opportunity
  • October 18: GEM: Growth and Empowerment Measure
  • October 25: “Getting Ready for Change”: Improving entry and retention into allied health services

More details here

Targeting anti-smoking efforts for disadvantaged groups.

In this podcast Professor Billie Bonevski is interviewed by the Medical Journal of Australia, where she discusses some of the issues effecting different population groups including Aborigines and Torres Strait Islanders, Culturally and Linguistically Diverse communities and those from low socio-economic groups. Listen to it here

Non-suicidal self-injury within LGBTI Communities

The LGBT Alliance Mindout project is hosting a presentation by Madeline Wishart from Youth Support Advisory Service in Melbourne to help workers understand self-injury and how it differs behaviourally for suicide. She will also present on her research on sexual orientation and how it impacts on non-suicidal self-injury.

The free webinar is on Tuesday 26/09/2017 from 1-2pm. Register here.


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2016 Review of illicit drug use among Aboriginal and Torres Strait Islander people

The Australian Indigenous Alcohol and Other Drug Knowledge Centre (the Knowledge Centre) has launched a new eBook based on the 2016 Review of illicit drug use among Aboriginal and Torres Strait Islander people, produced by the Knowledge Centre. The team from the Knowledge Centre hopes that the electronic version will be a good learning tool for those in the AOD sector. Illicit drug use is an issue of concern to Aboriginal and Torres Strait Islander and non-Indigenous Australians, and this eBook provides a comprehensive synthesis of information for those involved in Aboriginal and Torres Strait Islander health.

The eBook has been created for Apple devices such as iPads, iPhones, laptops and desktop computers. It is free to download from iTunes, or the Knowledge Centre website. There is also an accompanying animated infographic which has been developed based on the review. Please find links below:

 

Illicit drug use among Aboriginal and Torres Strait Islander people (animated infographic)

 

2016 Review of illicit drug use among Aboriginal and Torres Strait Islander people (eBook)

 https://itunes.apple.com/au/book/illicit-drug-use/id1226941831?mt=11&ign-mpt=uo%3D4

Links to download are also available from the Knowledge Centre website:

http://www.aodknowledgecentre.net.au/aodkc/about-us/news/5243

 (Australian Indigenous Alcohol and other Drugs Knowledge Centre , 2017)

 


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National Drug Strategy Household Survey 2016

Access the survey here 

Summary

Younger people (under 30 years old) are drinking and smoking less and using less illicit drugs than in 2001. However, people in their 40s, 50s and 60s have not significantly changed their drug usage over this period, although their use of some drugs has increased since 2013.

Tobacco smoking

  • Smoking rates have been on downward trend over the long-term, but have not significantly declined since 2013.
  • There are fewer teenagers smoking and the average age for first use has increased to age 16.3 from age 15.9 years in 2013.
  • The amount smoked has decreased significantly since 2001, but there was no significant decrease from 2013 rates.
  • Males are more likely to smoke than females
  • The proportion of never smokers was 60% in 2016, compared to 62% in 2013
  • Smoking has declined by over 40% in people in their 20s and 30s and 20% for people in their 40s and 50s over the last 15 years. However, it hasn’t declined significantly in those over the age of 60.
  • More smokers are rolling theit own cigarettes as opposed to ready made cigarettes
  • Support for harm reduction policies remains high

Alcohol use

  • Fewer people than in 2013 exceeded the lifetime risk guidelines for drinking alcohol.
  • Young adults were drinking less. 42% of 18-24 year olds drinking at least 5 standard drinks per month as opposed to 47% in 2013.
  •  82% of 12-17 year olds abstained from alcohol in 2016 compared to 72% in 2013.
  • More people in their 50s were drinking 11 or more standard drinks on one occasion compared to 2013.
  • The proportion of people reporting being a victim of alcohol related harm decreased from 26% in 2013 to 22% in 2016.
  • Males are more than twice as likely as females to exceed the lifetime risk guidelines. However the difference is narrowing as less fewer males drink at risky levels while female risky drinking is unchanged.
  • Most alcohol policy measures received reduced support in 2016 than in 2013

Illicit drug use

  • Less use of some illegal drugs was seen in 2016 including meth/amphetamines, hallucinogens and synthetic cannabinoids
  • 1 in 20 Australians in 2016 misused pharmaceutical medication
  • Reports of being a victim of a drug-related incident increased to 1.8million in 2016, up from 1.6million in 2013
  • Cocaine use has been increasing since 2004 from 1% to 2.5%
  • More people over the age of 40 reported misuse of drugs mainly pharmaceuticals and cannabis
  • Cannabis, heroin and cocaine were perceived to be less likely to be thought of as a drug problem as compared to meth/amphetamine

Meth/amphetamines

  • Crystal or ice continued to be the main form used up to 57% in 2016 from 50% in 2013
  • Powder use declined from 29% in 2013 to 20% in 2016
  • People’s perception of meth/amphetamines changed between 2013 and 2016 with it being nominated as the drug most likely to be drug problem and also the cause of most drug related deaths for the first time


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Facts about Drugs Videos

The Drug Policy Alliance has produced a series of four short videos about MDMA, Methamphetamine, Heroin and Cocaine which aim to present straightforward, factual information. Each video is only two minutes long and covers the history of each of these drugs, how they work, the major health risks of each substance and practice harm reduction advice.